Customer Service

Customer Service Representative

• Condition Reports

  Any personal information about a patient’s diagnosis and treatment must come from the patient’s physician, and this information is available only to designated family members or persons otherwise
  specified by the patient.

• Waiting Areas

  There are lounge areas for visitors and areas called family rooms. Family rooms are set up so that friends
  and family of patients in critical care units, the emergency department and surgery can wait in comfort
  and privacy.

• Smoking

  Because of the hospital’s interest in good health, and in accordance with the law, Medcorp Limited is a smoke-free environment for all divisions and parts of its group. For this reason, smoking is prohibited in the Medcorp facilities, outside our entrances and on the property.

• Meals for patients

  Meals are provided by our kitchen according to patients’ dietary needs and specifications, be it religious or personal and in accordance with your doctors’ recommendations.

• Housekeeping and Maintenance

  Our facilities at Medcorp Limited are maintained by a Housekeeping and Maintenance staff that work
  around the clock to ensure that the facilities are clean, presentable and safe for patients and visiting
  friends and family. We have high standards in terms of cleaning and maintenance of equipment so our
  patients can be assured of safe and clean surroundings.