Support Services
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Customer Service
Customer service at Medcorp Limited is unique in providing first-rate healthcare assistance and patient satisfaction. Representatives are trained to handle issues such as patient concerns and queries, high volume and management of people in crisis. At Medcorp, we utilize customer service representatives to serve as an intermediary between the customer and the staff members. Our Customer Service Department works closely with the nursing staff to ensure that the service we offer meets your standards both medically and aesthetically.
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Chapel (Prayer and Mediation)
A restful, non-denominational chapel is located on the compound and is open at all times. The chapel area hosts an inviting atmosphere with the calming and scenic nature plants within the room, and lamps which are always lit. It is the ideal place for staff members, patients and family members alike to step away from the tension of hospital life, and have a moment in quietude.
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Housekeeping Services
Our housekeeping staff understands the vulnerability of human nature during times of illness and treats each patient with respect, consideration and courtesy. They understand the importance of a clean environment. All rooms including patients’ rooms, exam rooms, operating rooms, emergency room, and washroom areas are cleaned thoroughly twice a day. All our employees are trained to handle Blood Borne Pathogens and infectious disease.
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